Find-a-Grave Virtual Cemeteries

Thursday, January 11, 2018

Roots Web Site is Currently Unavailable



We have been in the process of improving the site throughout 2017, and as a result of an issue we recently became aware of, we have taken the site offline while we work to resolve it. We take the security of our contributors and our viewers seriously. We apologize for any inconvenience this may cause, but protecting our users’ personal information is our top priority.

Update: January 9, 2018

We have spent the last few weeks reviewing the functionality on RootsWeb and have created a plan to bring many of your contributions back online over the next few months. As we stated before, our first priority is security, and ensuring that every part of RootsWeb meets our stringent security standards. Our next priority is getting you, the users of RootsWeb and its services, access to your content.

Right now, the best way for us to meet both goals is to begin bringing portions of RootsWeb back online in a read-only state. This means you will have access to content, but you will not be able to load new content in these sections. While this may not be ideal, it is the best way for us to protect RootsWeb users while also providing the ability to use the content you value. This is an interim step while we continue to evaluate the potential for bringing more of the RootsWeb services back online in a more complete manner.

Here’s our current plan:
Hosted Web Sites: Soon we will begin bringing Hosted Web Sites back online. We will start with a few hundred and then add more over time, giving us a chance to scan the content.

Family Trees/WorldConnect: Family Trees or WorldConnect allows you to upload a GEDCOM file and publish it for others to see. It is currently being reviewed by our software engineers and security team and we plan on having a read-only, searchable version up in the next few weeks. The ability to upload new GEDCOM files will be available in the coming months.

Mailing Lists: Mailing Lists have been functioning as normal, but the archives have been unavailable. We plan to make the archives available to you once we have WorldConnect available to you in a readable version.

We will be making decisions about other functionality over time.

We appreciate your patience as we bring the different pieces of RootsWeb back online in a secure manner. You, our contributors and viewers, are what has made RootsWeb the vibrant free genealogy community it is.

The RootsWeb Team